TERMS & CONDITIONS FOR ALL WEB, CLOUD & RESELLER HOSTING SERVICES

Effective Date: 11 August 2024

The following agreement outlines your rights, responsibilities, and available remedies in case of legal or service-related disputes.


ACCOUNT ELIGIBILITY:

By registering with MdmHost or using our services, customers acknowledge and agree to the following conditions:

  • 1: Our services are strictly available to users aged 18 or older. If you are under this age and use our services, your account will be terminated immediately.
  • 2: If a customer registers on behalf of a third party, they agree that the third party is also bound by these terms, and they are responsible for enforcing compliance.
  • 3: Customers are responsible for securing their account credentials. Any unauthorized access or damages resulting from credential mishandling are solely the user’s responsibility.
  • 4: Users must provide accurate, current, and complete registration information. Failure to do so may result in account suspension or termination.
  • 5: MdmHost may request identity verification for payments, including credit card verification. Failure to comply will result in account cancellation.
  • 6: MdmHost reserves the right to request additional documentation for verification at any time. Failure to provide requested documents may lead to service suspension or termination.

PROHIBITED ACTIVITIES:

MdmHost strictly prohibits the following activities and reserves the right to suspend or terminate accounts engaging in them:

  • 1: IRC servers or related activities.
  • 2: Automated browsing tools, traffic exchanges, bots, or similar software.
  • 3: Illegal downloads/uploads, pirated content, or warez.
  • 4: Hacking tools, brute force programs, IP scanners, or port scanning.
  • 5: Email spamming or unsolicited bulk emails.
  • 6: Fraudulent financial activities (HYIP, Ponzi schemes, Forex scams, etc.).
  • 7: Gambling, lottery, or betting sites.
  • 8: Public VPNs, proxies, anonymizers, or TOR exit nodes.
  • 9: Cryptocurrency mining or similar resource-intensive activities.
  • 10: Hosting phishing, malware, or fraudulent websites.
  • 11: File hosting or illegal streaming services.
  • 12: Adult content hosting or any sexually explicit material.
  • 13: Any activity that causes excessive server load or affects network stability.
  • 14: Any attempt to bypass security restrictions or unauthorized access to server resources.

USAGE POLICY:

  • 1: MdmHost provides unlimited bandwidth for standard usage. Excessive usage (e.g., over 15GB per day on shared hosting) may require an upgrade.
  • 2: "Unlimited" resources are provided for small business and personal websites, not for file storage, backups, or abusive practices.
  • 3: Any activity that affects server stability, uptime, or performance may require an upgrade to VPS or dedicated servers.

RESELLER TERMS & CLIENT RESPONSIBILITIES:

  • 1: Resellers must ensure their clients comply with MdmHost policies.
  • 2: Reselling shared hosting accounts is strictly prohibited; resellers must use dedicated reseller hosting.
  • 3: Resellers are responsible for customer support, billing, and service management.
  • 4: MdmHost is not liable for reseller client disputes or service issues.
  • 5: We reserve the right to review and modify reseller plans as necessary.

SECURE SHELL (SSH) ACCESS TERMS:

  • SSH access is disabled by default and can be enabled upon request with valid justification.
  • Abuse or misuse of SSH privileges will result in immediate termination.

OUTGOING TRAFFIC & SPAM POLICY:

  • Accounts sending spam or fraudulent emails will have email services blocked.
  • Repeated violations will result in permanent suspension.

NETWORK & SERVER CLEANLINESS:

At MdmHost, we are committed to maintaining a clean and stable server environment. We strive to keep our servers, IP addresses, and network free from spam, abuse, and malicious activities to ensure optimal performance for all users.